JOHNSON , D. .; KROLL, A. What makes us tolerant of administrative burden? Race, representation, and identity. Journal of Behavioral Public Administration, [S. l.], v. 4, n. 1, 2020. DOI: 10.30636/jbpa.41.201. Disponível em: https://journal-bpa.org/index.php/jbpa/article/view/201. Acesso em: 16 may. 2021.