Human behavior inside and outside bureaucracy: Lessons from psychology. Journal of Behavioral Public Administration, [S. l.], v. 1, n. 1, 2018. DOI: 10.30636/jbpa.11.13. Disponível em: https://journal-bpa.org/index.php/jbpa/article/view/13. Acesso em: 16 oct. 2025.