Journal of Behavioral Public Administration <p><em>Journal of Behavioral Public Administration (JBPA)</em> is a peer-reviewed, interdisciplinary open access journal that focuses on behavioral and experimental research in public administration, broadly defined.&nbsp; JBPA encourages submissions of both basic scholarly and applied work conducted by academics or practitioners.</p> en-US <p>Manuscripts accepted for publicaction in JBPA are licensed under a <a href="" target="_blank" rel="noopener">Creative Commons Attribution 4.0 License</a> (CC-BY 4.0).&nbsp; It allows all uses of published manuscripts but requires attribution.</p> <p>The CC-BY license applies also to data, code and experimental material, except when it conflicts with a prior copyright.&nbsp; Common courtesy requires informing authors of new uses of their data, as well as acknowledging the source.</p> (Sebastian Jilke) (Ivan Lee) Wed, 01 Jul 2020 00:00:00 +0000 OJS 60 How to encourage “Togetherness by Keeping Apart” amid COVID-19? The ineffectiveness of prosocial and empathy appeals <p>The COVID-19 pandemic is a major challenge facing societies around the world. Citizen engagement in “social distancing” is a key containment measure for curtailing the spread of the virus. But what kind of information should governments use for encouraging social distancing compliance? Using data from a pre-registered survey experiment among US residents (n = 1,502), we examine how five distinct COVID-19 information cues—which each appeal to prosocial motivation and empathy in varying degree—affect people’s willingness to social distance. We find no significant differences across experimental conditions in terms of (a) the duration that respondents are willing to maintain social distancing, (b) intended social distancing behavior, or (c) COVID-19-related attitudes and beliefs. Our findings should not necessarily discourage decision-makers from priming prosocial motivation and empathy as means for promoting social distancing, but they do suggest a current need for more engaging medium than simple textual messages for such appeals.</p> Nathan Favero, Mogens Jin Pedersen Copyright (c) 2020 Sun, 24 May 2020 17:05:46 +0000 Emotional labor assessments and episodic recall bias in public engagement <p>In a survey of local officials in Los Angeles County we test individual-level job-related assessments as a function of a public employee’s induced recall of discrete citizen engagement and one’s intrinsic prosocial motivation through a randomized survey experiment. We explore whether tangible retentions of public service influence the relationship between self-concepts—such as reported prosociality—and job-related assessments. We find that the relationship between self-reports of prosociality and pay satisfaction are contingent upon those concepts being decontextualized, whereas discrete recall bias appears not to affect emotional burnout. In other words, subjects seem to accept the emotional labor of engagement as part of their jobs. However, contextualizing engagement may make them more cognizant of its unremunerated dimensions; and, positive reinforcement of engagement provides encouragement to further engagement. Our findings make the case that emotional labor involves a skill set that employees implicitly recognize merits remuneration and that reinforcing positive engagement outcomes inspires employee motivation.</p> William G. Resh, Cynthia Wilkes, Carmen Mooradian Copyright (c) 2020 Tue, 09 Jun 2020 02:54:36 +0000